How to Choose an HVAC Contractor in Rock Hill02/19/2016 No big decision should be made without first doing your homework, that includes the decision of deciding on an HVAC contractor. You’ll want to find a contractor that will listen to you and make sure they are meeting all your home comfort needs. HVAC installation isn’t a project you want to attempt to DIY. It’s important to find a contractor that is highly skilled in many areas. They will evaluate your home’s load calculation, pull permits to ensure local codes are met, check piping and plenty of steps in-between. If your top-of-the-line system isn’t getting a top-of-the-line installation, you’re more likely to get subpar performance from your system. The experts at US Air Heating and Cooling have put together some questions to ask to guide you on your pursuit of finding your ideal HVAC contractor. Do they have references or referrals? If you’re looking to work with a company they should be able to furnish you with a list of recent customers that can authenticate the quality of their work. After obtaining that you can call and inquire about their recent HVAC projects, if they are pleased with the results and if they would work with the company again in the future. There are other sources you can look into like the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Looking up a contractor on BBB will allow you to see consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that enlists the expertise of over 60,000 professionals and 4,000 businesses. Contractors that are members of ACCA are serious about their profession and will enthusiastically provide you with referrals. One other option is enlisting the help of your friends on social media. These recommendations are given by people you know and trust. In most cases you’ll not only get feedback on what contractors to use, but also who to avoid. If you’re looking for endorsements from your neighbors, nextdoor.com is literally a your neighborhood’s own social media site. Are they NATE-certified? If your contractor is NATE-certified you can trust you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. In order to become NATE-certified a technician has to pass specialized and real-world tests that were developed by a committee of the top industry experts. Are they properly licensed and insured? Just about every state requires licensure for HVAC contractors. This helps protect consumers from companies that use less than qualified workers. A quick online search will show you whether your state requires a license or not. If you live in a state the requires a license and your contractor doesn’t have one, look elsewhere to prevent any issues. When to ask these questions? The ideal time to secure a quality HVAC contractor is before anything breaks down. If you get your system checked when it’s operating properly and get your regular maintenance scheduled to keep it running properly. Building a relationship based on trust and experience is important to us at US Air Heating and Cooling in Rock Hill. Our professionals would be happy to answer any questions you may have about home comfort. Give us a call at 803-980-4328 or set up an appointment with us using our online scheduler.