What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little misfortune, but we sometimes see heat pump issues in Rock Hill during the winter time, when they’re necessary to keep you toasty. While you know the team at US Air Heating and Cooling will always be there ASAP when you need us for a heat pump repair, there are some things you can do to ensure a repair is needed and save yourself some money if it’s not. We’ve compiled this checklist of things to attempt before you give us a call.

  1. It may sound strange, but make sure everything is turned “on”. We’ve been to more than a few calls only to realize the thermostat or the heat pump itself is turned off.
    • Check your thermostat to make sure it’s on, set to the correct temperature and isn’t set to cool.
    • Then try replacing the battery, if it has one.
    • If everything looks right, check your furnace switch (check your manual if you’re unsure where it is) and test your fuses and circuit breaker.
    • Confirm that your gas is on.
  2. If the furnace still hasn’t kicked on, revisit your thermostat.
    • If it’s a programmable model, make certain that it’s revealing the proper time. If it thinks it’s morning when it’s really night, it may not kick your heat on because it doesn’t think you’re home.
  3. Is an obstruction causing your furnace to fail?
    • Check your air filters to ensure they’re not clogging things up.
    • Do you have any congested ducts, vents or cool air entries?
    • Are all supply registers exposed?
    • Is your exhaust flue open?

If you’ve gone through this checklist and you’re still lacking heat, call US Air Heating and Cooling at 803-220-0761 or set up an appointment online and we’ll get your home back to the welcoming and cozy place it should be.

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