What To Do When the Heat Goes Out03/08/2017Call it Murphy’s Law, or maybe just a little bad luck, but we sometimes see heat pump issues in Rock Hill during the winter time, when they’re necessary to keep you toasty. While you know the team at US Air Heating and Cooling will always be there ASAP when you require us for a heat pump repair, there are some things you can do to ensure a repair is needed and save yourself some money if it’s not. We’ve collected this checklist of things to attempt before you give us a call. It may sound silly, but make sure everything is switched “on”. We’ve been to more than a few calls only to realize the thermostat or the heat pump itself is switched off. Inspect your thermostat to ensure it’s on, switched to the correct temperature and isn’t set to cool. Then try replacing the battery, if it has one. If everything looks right, check your furnace switch (check your manual if you’re unsure where it is) and test your fuses and circuit breaker. Confirm that your gas is on. If the furnace still hasn’t kicked on, revisit your thermostat. If it’s a programmable model, make certain that it’s revealing the proper time. If it thinks it’s morning when it’s actually night, it may not kick your heat on because it doesn’t think you’re home. Is an obstruction causing your furnace to fail? Check your air filters to confirm they’re not blocking things up. Do you have any congested ducts, vents or cool air entries? Are all supply registers exposed? Is your exhaust flue clear? If you’ve worked through this checklist and you’re still lacking heat, call US Air Heating and Cooling at 803-980-4328 or schedule an appointment online and we’ll get your home back to the welcoming and cozy place it should be.