What You Need to Ask Before Hiring an AC Repair Company

Repair

At US Air Heating and Cooling, we know that choosing a company you can trust to do AC repair in Rock Hill is important. We know how important it is to find a trustworthy company that does fantastic work. We can help. Getting the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? An experienced company with long-term employees is often a good one.
  2. Is your company insured? Any professional that works in your home should have liability insurance to cover you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians hold? A truly professional AC repair company will require their professionals to be licensed, certified, and require ongoing education and training of their experts to keep them up-to-date with the latest trends and developments.
  4. Do you have any references you can provide? A dependable company that provides AC repair should have a variety of references they’ll readily share with you. Call these references and find out all the details about AC repairs the prospective company has completed.
  5. Will you offer a written estimate? Make certain to get a written estimate so you can review all the particulars involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you whittle down companies you aren’t wanting to work with, no matter how inexpensive they are.
  6. Do your technicians have experience working on my system? You may want to make sure the company you choose has experience working on your specific equipment, especially if it has any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t ok standing behind their work, you should probably move on.

If you’d like any more information about AC repairs and would like to talk through these questions with us, give US Air Heating and Cooling a call at 803-980-4328. We’re happy to help! 

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